Delivery & Returns
Delivery & Returns
Delivery Information
Delivery Times:
We aim to deliver your order within 1–3 working days from the time of purchase. Deliveries occur Monday to Saturday, between 8:00 a.m. and 6:00 p.m. through our trusted delivery partner, An Post.
Important: Saturday delivery is not guaranteed and may vary based on your location in Ireland and An Post’s delivery schedule. TheBeerGod.net does not guarantee Saturday deliveries.
Tracking:
Once your order has shipped, you will receive a tracking email. You can follow your parcel and manage delivery preferences through An Post Track & Trace.
Order Updates:
You’ll receive order and shipping confirmation emails. If you haven’t received your order within 7 days, please contact us within 10 days so we can assist.
Pre-Orders:
Pre-orders are charged at checkout. We'll notify you when your item is ready to ship. You may cancel before dispatch. For returns after delivery, see below.
Changing Delivery Address:
If you need to update your delivery address, contact our team immediately at 05786 21744 (Mon–Fri, 10am–4pm) or email us. We’ll assist if the order hasn’t shipped yet.
Age Verification:
Alcohol deliveries require an individual aged 18 or over to receive the package. An Post may request valid ID upon delivery. If no one eligible is present, the package will be returned.
Missed Delivery:
If you miss your delivery, An Post will attempt redelivery or leave instructions. You can also manage redelivery through their Track & Trace.
Business Orders & VAT:
If you're purchasing for a business, you can enter your VAT number during checkout. This will appear on your invoice. Please note, we are a B2C platform and VAT cannot be deducted.
Returns Policy
Return Window:
If you're not satisfied with your order, you may return items within 14 days of receipt. Products must be unopened and in their original, resalable condition.
Return Instructions:
- Contact our customer service to notify us of your return.
- Use An Post Click & Post to create your return label.
- Drop it off at your local An Post branch, parcel locker, or schedule a pickup.
Refunds:
Once we receive and inspect the item, we’ll refund your payment within 5–7 working days. Delivery charges are only refunded if the product was faulty or incorrect.
Exchanges:
For exchanges, please return the original item and place a new order for the replacement.
Faulty/Incorrect Items:
If you receive an incorrect or damaged item, contact us immediately. We’ll arrange a replacement or refund and cover return shipping if needed.
FAQs & Video Setup Help
For help setting up your Blade machine or common queries, check out our helpful video guides on our Blade Setup & FAQ page.
Contact Us
Have a question? Our support team is here to help:
Phone: 05786 21744 (Mon–Fri, 10am–4pm)
Email: info@thebeergod.net
Legal Terms
Compliance:
By purchasing from our website, you agree to our terms of service and confirm you are of legal drinking age in your jurisdiction.
Limitation of Liability:
TheBeerGod.net is not liable for any indirect or consequential loss. Our total liability is limited to the total price of your order.
Jurisdiction:
These terms are governed by Irish law. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.
Privacy:
Please refer to our Privacy Policy for information on how we handle your data.